Refund policy

Return Policy:

Our products may be returned for store credit within 30 days of original purchase, provided they are unopened and in like-new condition. Return shipping will be at the expense of the buyer. All returned goods must include a copy of the receipt, your e-mail address, shipping address, and phone number. And remember, because they are offered at such a deep discount, Knotty Deal items are final sale. Thank you for understanding!

Damaged Returns

Even though most of our products are not susceptible to damage during the shipping process, if you receive damaged items, we will replace them. Just email customer service and you’ll get a return label to send it back. An identical (when available) replacement item will be sent to the buyer at no additional cost. Sometimes, especially with fabric, an item may no longer be available, in which case we will do our best to replace it with a similar item.

If you have any questions about returns, you can call or text
1-833-406-0330. Or you can contact us here.

Send All Returns To:

Knotty Quilter

1561 Oxborough Circle 

Mt. Pleasant, SC. 29466